Privacy and Cookie Policy
Last Updated: January 2023
1. Introduction
AtolyeFabrix places great importance on the privacy of your personal data. This Privacy and Cookie Policy explains what personal data we collect, how we process such data, and what your rights are when you visit our website at atolyefabrix.com or use our services.
This policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK) and related legislation. By using our website, you are deemed to have accepted this policy.
2. Data Controller
The data controller with respect to your personal data is AtolyeFabrix. You can find our contact information in the section at the end of this page.
3. Personal Data We Collect
3.1 Membership and Order Processes
- Name, surname, email address, phone number
- Delivery and billing address
- Order history and purchase information
- Encrypted account information
3.2 Technical Data
- IP address, browser type and version
- Operating system, device type
- Pages visited and links clicked
- Referral source (referrer URL)
- Session duration and interaction data
3.3 Communication Data
- Messages and requests you send to us
- Email correspondence
4. Purposes of Processing Data
- Receiving, processing, and delivering your orders
- Creating and managing your customer account
- Performing payment transactions securely
- Fulfilling legal obligations (invoicing, taxation, etc.)
- Providing customer support and services
- Ensuring website security and preventing fraud
- Improving website performance and user experience
- Sending promotional and campaign notifications where permitted
5. Cookie Policy
Cookies are used on our website to improve the visitor experience.
5.1 What Is a Cookie?
Cookies are small text files stored on your device through your browser when you visit a website. They help recognize you and remember your preferences on future visits.
5.2 Types of Cookies We Use
| Cookie Type | Description | Retention Period |
|---|---|---|
| Strictly Necessary Cookies | Required for session management, shopping cart functions, and security. The website cannot function properly without them. | Session / 2 Hours |
| Preference Cookies | Remember your language, currency, and display preferences. | 1 Year |
| Analytics Cookies | Collect statistical information such as visitor numbers and visited pages. Data is kept anonymous. (Google Analytics) | 2 Years |
| Marketing Cookies | Used to display advertisements relevant to your interests. (Google Ads, Meta Pixel) | 90 Days |
5.3 Managing Cookies
You may disable or delete cookies through your browser settings. However, some features of the website may not function correctly if strictly necessary cookies are blocked.
6. Sharing Data with Third Parties
- Shipping companies: Name, surname, address, and phone number for delivery purposes.
- Payment service providers: For secure payment processing (your card details are not stored by us).
- Platforms such as Google and Meta: For anonymous analytics and targeted advertising purposes.
- Legal obligations: Authorized public authorities where required by law or court order.
Your data will not be sold, rented, or shared with third parties for commercial purposes other than those stated above.
7. Data Security
We implement appropriate technical and administrative measures to protect your personal data against unauthorized access, modification, disclosure, or destruction. SSL/TLS encryption is used on our website.
8. Data Retention Period
- Order and invoice records: 10 years (as required by tax legislation)
- Membership data: While the account remains active and for 3 years after deletion
- Analytics and technical logs: Up to 2 years
- Marketing communication consents: Until consent is withdrawn
9. Browser Settings
Users may view the types of cookies used on our website through the cookie management panel and set their preferences for all cookies except strictly necessary cookies. You may use the following links to manage cookie settings in popular browsers:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Microsoft Edge: edge://settings/privacy
- Opera: opera://settings/privacy
10. Your Rights Under KVKK
Under Article 11 of the Personal Data Protection Law No. 6698, you have the following rights:
- To learn whether your personal data is being processed
- To request information regarding processed personal data
- To learn the purpose of processing and whether it is used in accordance with that purpose
- To learn the third parties to whom your data is transferred domestically or abroad
- To request correction of incomplete or inaccurate data
- To request deletion or destruction of your personal data within the scope of KVKK
- To object to decisions made solely through automated systems that produce adverse effects
- To claim compensation for damages arising from unlawful processing
11. Policy Changes
This policy may be updated from time to time. When significant changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of the website constitutes acceptance of the updated policy.
12. Contact
For questions regarding our Privacy Policy or your KVKK requests:
- Email: info@atolyefabrix.com
- Website: atolyefabrix.com
Your requests will be answered within a maximum of 30 days.